- Diligently maintain comprehensive records and documentation across all facets of insurance sales to ensure regulatory compliance, optimize client service, and facilitate efficient operations.
- Processed insurance claims accurately and efficiently in accordance with company policies and procedures.
- Reviewed insurance claims forms and supporting documentation to determine coverage eligibility and claim validity.
- Effectively prioritized and managed tasks to meet deadlines efficiently
- Communicated with policyholders, claimants, and insurance agents to gather additional information and clarify claim details as needed.
- Verified policy coverage, investigated claim issues, and assessed claim settlements based on policy terms and guidelines.